Sustainability

FastFiber considers that the existence of a sustainability policy is essential to ensure its viability, development and long-term growth and assumes the best environmental, social and governance (ESG) practices as part of good management, preserving the Company's reputation and integrity.

FastFiber Culture

The creation of a culture of sustainability requires, in addition to the concern for economic performance, an efficient risk management and responsible decision-making that takes into account the well-being of stakeholders, the community and the environment.

FastFiber aims to minimize negative impacts on natural resources and the environment by being committed to the continuous improvement of its ESG performance and compliance with all relevant legal and regulatory requirements. The Sustainability Policy is based on the principles and values of ethics and integrity contained in the Company's Code of Ethics and Conduct, which guides FastFiber's activity, and which the Company believes to be the basis for the establishment and consolidation of relationships of trust with all stakeholders.

The Code of Ethics and Conduct includes Diversity, Equity and Inclusion (DEI) objectives, namely the anti-discrimination and harassment prevention policy.

It also deals with the corruption prevention measures framed by the General Regime for the Prevention of Corruption and Related Infractions (RGPC), within the scope of which the Plan for the Prevention of Risks of Corruption and Related Infractions (PPR) was developed. The Code of Ethics and Conduct also includes information on the whistleblower channel and enforcement mechanisms, as well as the rules regarding the protection of whistleblowers, both internal and external.

External stakeholders can report any situation or suspicion of irregularity through an email addressed to two members of the Management Team (ceo@fastfiber.pt, cfo@fastfiber.pt, cmo@fastfiber.pt, cto@fastfiber.pt and generalcounsel@fastfiber.pt). If the target of the report is a member of the Management Team, it should be sent to the CEO and General Counsel. If the concern involves the CEO or General Counsel, the complaint should be sent to the Chair of the Board of Directors via email to: chairmanfastfiber@nhip.nl.

See here the Annual Assessment Report, for the year 2024, which results from the fulfillment of the obligations of the Plan for the Prevention of Risks of Corruption and Related Infractions (PPR).

FastFiber ESG Goals
for 2026 and the following years

Environmental

Average monthly water consumed up to 0,413m3/occupant;

Average landfill waste diversion rate of 50% (at least) to be monitored monthly;

Achieve the following Scope 1+2 (market based) Emissions Reduction Factors considering 2023 baseline (53 tCO2eq):

2026

2027

2028

Emissions
Reduction Factor

0.80

0.70

0.60

By the end of 2026

Based on a more comprehensive calculation of emissions:

Redefine baseline and scope 1+2 emission reduction targets, if necessary, as well as the respective action plan;

Decide on the relevance of defining a specific scope 3 emission reduction target, as well as the respective action plan;

Taking into account the previous objectives, check possible gaps and define the actions needed to achieve the objective of net zero carbon emissions by 2050.

By the end of 2027

Have a car fleet with a proportion of combustion vehicles equal to or less than 50%.

By the end of 2035

Have a car fleet with a proportion of combustion vehicles equal to 0%.

Social

Achieve at least 3000 training hours annually, gender balanced and including training on ESG;

Zero accidents at the office with medical leave;

Zero accidents at work on site;

Prepare succession plans for all managers and begin their implementation according to the identified level of risk.

Governance

Not to be subject to any material complaint;

Not to be subject to any formal litigation process;

Not to be considered responsible for any wrongful activity reported through the whistle blower protection program.

Highlights of the
ESG Report of 2025

FastFiber annually produces an ESG Report that analyzes the Company's activity in different aspects – Environmental, Social and Governance – highlighting, for 2025, the following achievements:

Environment:

Continued certification of the Environmental Management System in accordance with ISO 14001:2015, with zero non-conformities, reinforcing the Company’s commitment to sustainability.

Approximately 17% reduction in average monthly water consumption per occupant compared to the defined target, reaching 0.343 m³/occupant/month.

Average landfill waste diversion rate of 53%, exceeding the annual target of 45%.

Scope 1+2 (market-based) carbon emissions below the established target, totaling 39.39 tCO₂.

Completion of a comprehensive Scope 3 emissions assessment, demonstrating a 22% reduction between 2021 and 2024, particularly in the purchased goods and services and capital goods categories.

Continued transition towards a more sustainable fleet, with preparations to replace five additional diesel vehicles with electric vehicles in 2026, advancing the objective of maintaining ≤50% combustion vehicles.

Social:

Continued certification of the Occupational Health and Safety Management System in accordance with ISO 45001:2018.

Implementation of a psychosocial risk action plan, including strengthened internal communication, training in effective communication and time management, and the sharing of well-being-related information.

Zero office accidents resulting in medical leave.

Completion of 3,135 training hours, exceeding the annual target of 2,500 hours, with balanced gender participation and ESG-focused content.

Achievement of the objective of at least 10% of employees under the age of 30.

Launch of development and succession plans for the executive management team, focused on strengthening strategic leadership and the long-term sustainability of the organization.

Launch of development and succession plans for all employees, addressing growth potential and succession risks.

Continued team-building initiatives, including corporate events such as the 5th anniversary celebration, popular festivities, walking activities, shared meals, and the Christmas party, fostering teamwork and collaboration.

Promotion of community development through initiatives such as the Donated Books Market, donation of toys and books to social institutions, and volunteering with SEMEAR, harvesting over 80 kg of produce and preparing food hampers for people experiencing homelessness.

Governance:

Successful maintenance of the Quality Management System certification in accordance with ISO 9001.

Revision of the Code of Ethics and Conduct and implementation of new procedures for third-party assessment, management of gifts and hospitality, and conflicts of interest, strengthening corruption prevention.

Absence of material complaints, legal proceedings, accountability for unlawful practices, or reports through whistleblowing channels.

No financial or in-kind political contributions, in line with governance policies.

Strengthening of cybersecurity measures, with an external assessment increasing the maturity level from 1.8 (bronze) to 2.1 (silver), ensuring that all detected cyberattacks were automatically blocked with no operational impact.

Preparation for compliance with the NIS2 Directive through gap analysis and development of an action plan.

Publication of the Annual Report on the General Regime for the Prevention of Corruption, reinforcing transparency and accountability.

Sustainable Development
Goals – SDGs – ODS

The objectives defined by FastFiber within the scope of ESG are framed with the themes chosen by the UN for the promotion of sustainable development, and FastFiber identifies 7 SDGs (Sustainable Development Goals) on which it considers to have a direct positive impact:

News

At FastFiber, we work to bring Portugal closer together through the best fiber optic connection, overcoming barriers and creating a more connected and accessible future for all. Find out the latest news here.

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